Popular Articles
Do you provide TV packages?
We don't currently offer any TV packages with our service, however, we are compatible with most streaming services including Freeview Player, Netflix, Amazon Prime and Sky Stream.
Can I use my own router with your service?
Yes you can, but it will have to be able to support VLAN tagging on the WAN port and DHCP Authentication as standard. You will need to let us know that you want to use your own router once you've placed your order, you can do that by contacting the ...
Do you use CGNAT and what is it?
Some of you may know that we’re running out of IPv4 addresses! Not just Gigabit Networks but the entire world! So, by default, all of our residential broadband customers are allocated a private IPv4 address which is translated to a public IPv4 ...
What kind of router do you supply with the service?
Currently we provide a FRITZ!Box 5530 Fibre router for all of our GigaFast services. You can find out more about this product by clicking on the link.
Do you provide Static IP Addresses?
The short answer is we can but, first of all think about what you need a static IPv4 address for, they are in very short supply. If you are an avid gamer, host servers on your home network or have devices you want to control remotely when you are out ...