Do you provide Static IP Addresses?
Do you provide TV packages?
We don't currently offer any TV packages with our service, however, we are compatible with most streaming services including Freeview Player, Netflix, Amazon Prime and Sky Stream.
Do you provide landlines with your service?
We do offer a Landline Replacement service which uses VoIP and runs over the Fibre. It costs £10 to set up and £6 per month extra and comes with a bundle of 5000 Local and National minutes and 2000 mobile minutes (Big4 only) included every month ...
Do you use CGNAT and what is it?
Some of you may know that we’re running out of IPv4 addresses! Not just Gigabit Networks but the entire world! So, by default, all of our residential broadband customers are allocated a private IPv4 address which is translated to a public IPv4 ...
What kind of router do you supply with the service?
Currently we provide a FRITZ!Box 5530 Fibre router for all of our GigaFast services. You can find out more about this product by clicking on the link.